Sweet Sobriety membership offers one subscription option: Monthly ($25/month) - Pay for membership month to month, and cancel at any time.

Membership renews automatically each month unless you write in to info@sweetsobriety.ca to cancel within 7 days.

All membership commitments are fully refundable if canceled within 7 days of purchase or renewal. After 7 days, membership commitments are non-refundable. Subscriptions canceled after 7 days will terminate at the end of the current billing cycle.

We are here to help! Contact Info@sweetsobriety.ca with any questions regarding technical support. Please include as many details as possible regarding your issue. Screenshots are especially helpful!

Sweet Sobriety is continuously growing, learning and evolving, and feedback from our members help build our future. Please contact Info@sweetsobriety.ca  with any thoughts, opinions, suggestions and feedback about any aspect of Sweet Sobriety membership.    

If you're interested in participating in a feedback session with Sweet Sobriety, such as a user testing of new features, interviews about your experience, or taking a questionnaire, please email Info@sweetsobriety.ca using the subject line 'Feedback Volunteer'!  

For more information about your Sweet Sobriety experience, please review these FAQs within this Support section, or click the Account icon on your dashboard to see details of your membership status. You are also always encouraged to contact Info@sweetsobriety.ca with any questions you have about your account. We are happy to help! 

1:1 Coaching is an add-on to your Sweet Sobriety Membership. 1:1 Coaching is offered here and prices vary per provider. Registration is always open. You can learn more and sign up by clicking the 1:1 Coaching Services on your dashboard navigation. 

Yes! You can choose to purchase 1:1 Coaching multiple times. We invite you to sign up as you see fit. You can do this by clicking the 1:1 Coaching Services icon on your dashboard navigation.

Yes. You will make your coach selection during signing up for a session:  

•Sign up by clicking the 1:1 Coaching Services icon on your dashboard navigation.  
•After signing up, your coach will contact you so that you can complete any required intake forms. 

Scheduling is offered on a first come first served basis and sometimes our coaches’ schedules fill up quickly. If you aren’t able to schedule with your first choice, you are welcome to select a different coach, or you can look further out on your preferred coach's calendar to see if there is any upcoming availability. As a reminder, your coaches' scheduling calendar will always show their session availability. If you are having any trouble scheduling with a preferred coach, please reach out to Info@sweetsobriety.ca and we'll be happy to help! 

Registration is always open. You can sign up by clicking the 1:1 Coaching Services icon on your dashboard navigation. After signing up, you may be prompted with a request to complete an intake form.

You will meet with your Coach 1:1 via Zoom (video chat), for 30 or 60 minute sessions for as many as you schedule. During these meetings, your coach will help you to establish goals related to your sobriety journey and help you stay accountable to those goals. 

If you have been made to feel unsafe by any member of this community or by Sweet Sobriety staff, or post made on our community message board makes you feel unsafe please email Info@sweetsobriety.ca

The Sweet Sobriety community is private, and here for you 24/7. To protect our community’s security and integrity, we have created 5 simple Community Agreements to abide by. We're here to grow, support one another, cheer our wins, share our stories, and hold each other up. These agreements are the boundaries and the glue that keep our community spaces sustainable and as safe as possible. Please read them thoroughly and do not hesitate to ask if you want or need clarification. We're grateful you're here. Welcome!

Agreement #1: We agree to honor everyone's individual recovery experience. To honor each of our unique journeys, we remember that there is no right or wrong way to heal. There is only the way that works best for each of us within the context of our life and experience.  

•In this spirit, we agree to not shame others, and to refrain from making statements that imply another's path is wrong or they are doing it the wrong way. Out of respect for others and also our own unique path, we further agree to speak of and from our personal experiences in regards to what has worked or been challenging for us, vs. what everyone else should and should not be doing. Phrasing our perspective with statements like 'In my experience..' or 'For me…', etc. is the way to go. Ex. 'In my experience, spirituality has been central to recovery' or 'For me, counting days hasn’t been helpful.'

•We also agree that, whatever our profession, we are here as participants first. This is so each member can approach and engage in conversations in a personal manner without offering and/or receiving professional perspective or advice.  

Agreement #2: We agree to keep what is shared by other members, the Recovery Coaches, Subject Matter Experts and other Sweet Sobriety Staff confidential.

•This journey is a life-changing one, and some of us share the hardest things we have ever said in this space. We agree to respect the sacredness of this space, to take the wisdom and lessons provided to us and agree to keep the details of the person who imparted the knowledge private.

•We agree not to bring any identifying information shared by members on a call or community channel into any other spaces within or outside of Sweet Sobriety.

•While we do our best to protect privacy, and our employees are not mandatory reporters, we do want to ensure all our members get the level of care they need. If harmful behavior—directed at yourself or at others—is either expressed or reported, a Sweet Sobriety staff member may reach out to you to understand if you may require a higher level of care than we can provide, and/or if medical attention is needed.  

Agreement #3: We agree to avoid party politics and political debates, and to only discuss politics as it affects us and impacts our recovery personally.

•We tie these agreements together because racism, sexism, classism, homophobia, ageism, ableism, and more are often written off as politics, or “identity politics,” rather than personal experiences that are lived and contribute to our relationship to food. We ask that all who are part of our community remember two things in this regard:
 
1. The primary goal of the group is recovery.
 
2. We discuss these topics in terms of how they affect us and our ability to live a life we do not want to escape from.

•In this spirit, we also agree to sit with the discomfort that comes with witnessing or engaging in conversations about race, gender and other aspects of identity.  

Agreement #4: We agree to create as safe a place as possible for healing, and to practice the Sweet Sobriety value 'always growing, and always learning.'

•We acknowledge that words, phrases, images, and expressions that have been normalized throughout our lives sometimes have racist, classist, sexist, homophobic, transphobic, ableist, sizeist or otherwise harmful and oppressive origins–and we agree not to use them. We are mindful of the imagery we share and what is visible on our videos on calls so as to avoid bringing symbols of oppression into our shared space (ex. Blue Lives Matter images or confederate flags/paraphernalia).

•We do not perpetuate sizeism/healthism by making value judgments on bodies or eating (learn more at https://benourished.org/).

•Many of us have been through traumatic events in our lifetime, and it can be healing to open up about them during our recovery journey. While Sweet Sobriety spaces allow us to process the impact of trauma, we agree to refrain from sharing explicit details of traumatic events, as this can be triggering for members. A note on explicit details/descriptions: 'avoiding explicit details' means that while we can share and name something that occurred, we would avoid any graphic descriptions of the actions, sensations, and bodily experience related to it.

•We agree to be open to receiving feedback, showing up for hard conversations, and actively working against engaging in harmful language, behaviors, and ideologies while participating in the community.

•We further agree to approach each other from a 'calling-in' mindset(calling in is about using problematic, offensive, or insensitive infractions as opportunities to invite people to learn, grow, and change). Sweet Sobriety is a place of learning and compassion and we develop this supportive and growth-focused culture together. In this spirit, we ask that community members approach any tough or challenging interactions with the goal of bridging disconnection and engaging with the vulnerability that these kinds of conversations require, as opposed to reinforcing shame, blame or punishment. This allows for supportive conversations and accountability for any harm done. It gives us all room to grow and make mistakes without the sense that we are in some way a 'bad' or 'wrong' person.  

Agreement #5: We agree to refrain from threatening or attacking the character of fellow community members, including Sweet Sobriety staff, either online or in person. We further agree to refrain from unsolicited/unwanted sexual advances or commentary towards fellow community members and Sweet Sobriety staff. This is to keep our community spaces safe for all. We understand that any violation of this, as determined by Sweet Sobriety staff and/or representatives, will result in removal from Sweet Sobriety community spaces.

•If harmful or offensive behavior—directed at others based on their race, ethnicity, religion, gender, sexuality, ability, size, etc.—is either expressed or reported, a Sweet Sobriety staff member will reach out to you to understand if the incident requires you to take a break from our community spaces, or leave the Sweet Sobriety program.

•If you have been made to feel unsafe by any member of this community or by Sweet Sobriety staff, please email Info@sweetsobriety.ca   

•If you have feedback on this program or Sweet Sobriety generally (including any tech concerns or issues), please email Info@sweetsobriety.ca   

In order to keep the space safe, please do not post intent to harm yourself or others. The online community is not meant to serve as acute crisis support. If you’re in crisis, please contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) or text “HOME” to 741-741. Any explicit statements about intent to harm self or others will be removed and we will reach out to you directly to connect you with the right resources. We love you, and we’re so glad you’re here. Your safety is our primary concern. If you need clarity or have questions on any of this, reach out to us at Info@sweetsobriety.ca    

HOW TO TELL IF YOU NEED ADDITIONAL SUPPORT FOR YOUR MENTAL HEALTH?  

During your recovery journey, it’s normal to feel sad, angry, disappointed, guilty, embarrassed and a host of other big emotions that are difficult to experience. Many of our videos and lessons at Sweet Sobriety were created to help us ride these emotional waves through the use of coping techniques, self-care and community support. Sometimes, however, these feelings don’t pass no matter how much we process, sit with them, cope or distract. At these times, it may be helpful to seek the help of a therapist, psychiatrist or mental health support group.

WHEN TO SEEK MORE HELP

1.If you experience the following symptoms consistently for 2 or more weeks, it may be a good time to get additional support for yourself. Depressed mood most of the day, nearly every day.
2.Markedly diminished interest or pleasure in all, or almost all, activities most of the day, nearly every day.
3.Significant weight loss when not dieting or weight gain, or decrease or increase in appetite nearly every day.
4.A slowing down of thought and a reduction of physical movement
5.Fatigue or loss of energy nearly every day.
6.Feelings of worthlessness or excessive or inappropriate guilt nearly every day.
7.Diminished ability to think or concentrate, or indecisiveness, nearly every day.
8.Recurrent thoughts of death, suicidal ideation

WHERE TO GET HELP

One of the challenges people often encounter when deciding to get additional support for their mental health is where to go. Sometimes the task of finding a therapist or psychiatrist seems overly burdensome, especially in the midst of already feeling low. While, we would agree that the healthcare system can certainly be improved, here are some helpful tips when looking for a mental health provider:  

•Ask friends or family that you trust for recommendations
•If you have insurance, call the number on the back of your insurance card to find nearby therapists that are in your insurance network
•Websites like Psychology Today or Goodtherapy.org offer a large database of therapists, psychiatrists and treatment centers in your zip code that are searchable based on speciality, insurance coverage, experience, cost, etc.
•SAMHSA also provides a behavioral health treatment locator that contains several low cost treatment providers
•Online therapy providers like Talk Space or Betterhelp are also good options if you are more comfortable chatting online with your therapist
•Support groups like the ones listed by the Anxiety and Depression Association of America or the DBSA can often provide free support and resources from peers experiencing the same feelings
•For Australians, visit BeyondBlue to find both short term and long term mental health support.
•If you are looking for resources in a specific locale, please email us for additional resources.  

Once you find a provider, it’s a good idea to ask for a free consultation or conversation to make sure you feel comfortable with this person and their approach.

IF YOU NEED IMMEDIATE HELP

It can sometimes take a few weeks before a therapist or psychiatrist is able to see you or a support group is accessible. There are also times in between appointments and groups where support can be helpful. If you need more immediate assistance, the following resources below are great options to reach out to. These options include both hotlines and warmlines you can use for additional emotional support. Unlike a hotline for those in immediate crisis, warmlines provide emotional support that can prevent a crisis and a 911 call or ER visit. The lines are typically free, confidential peer-support services staffed by volunteers or paid employees who have experienced extreme emotional distress or struggled with hopelessness themselves. More information can be found below.  

Phone Lines
•National Suicide Prevention Lifeline 1-800-273-TALK(8255): Crisis counseling and mental health referrals
•National Domestic Violence Hotline 1-800-799-7233: Support for people facing domestic abuse
•TREVOR Crisis Hotline 1-866-488-7386: For young LGBTQ individuals in crisis
•The Trans Lifeline 877-565-8860: Tans Lifeline's Hotline is a peer support warmline run by trans people for trans and questioning callers
•American Association of Poison Control Centers 800-222-1222: Expert guidance on poison control concerns  

Chat Lines
•Lifeline Crisis Chat: Crisis counseling
•Crisis Text Line: Chat with trained Crisis Counselors. Text "Home" to 741741
•Veterans Crisis Line: Chat and phone numbers for veterans in crisis
•National Domestic Violence Hotline: Chat with trained advocates for people facing domestic violence. Text "LOVEIS" to 22522
•The Trevor Project: Trained counselors for LGBTQ youth. Text "START" to 678678  

Other
•US Warmline Directory: Maintained and consistently updated database of Warmlines within the United States
•International Resources: Crisis and Warmlines by Supportiv: This gives you a list of some available supports outside the US if you are experiencing what might be referred to as a “crisis” or altered emotional state, as well as warmlines if you happen to be feeling lonely or just need someone to talk to. •Peer Respite Directory: For folks who may want to access a physical space but not go to the ER
•Crisis Toolkit by Fireweed Collective: An assortment of resources that may provide perspective, comfort, and/or tools that could be of assistance to people experiencing various forms of distress
•The Pandemic Crisis Services Coalition: Directory to a variety of supports; domestic violence, military, LGBT elders, Alzheimers, etc.
•Resources by ProjectLETS: This resource page is in progress. Currently it includes their Peer Hotline, how to build coping skills, Attempt survivor stories and more.

A FINAL WORD  

In some families and cultures, it may be a sign of weakness to seek out mental health care. At Sweet Sobriety, we believe it is a sign of strength to understand what you need and ask for help. Your leaders in this community work regularly with their own mental health providers and this has helped us to heal, cope with persistent negative feelings, and find joy. Remember, you are not alone!